الفساد أنواع.. مادي، إداري، إجتماعي ومتواجد في جميع بلاد العالم، وليس مقصور على بلاد العالم الثالث فقط، فهو تصرف بشري سيظل متواجد طالما هناك حياة وبالطبع ستجد من يتصدى لة أيضًا، كل على طريقتة!!. عندما يتناقش شخصين فستجد اتفاقًا فيما …
«عبث» من قلب الجابون
تصريح غريب وتوقيت أغرب لمدرب الحراس لمنتخبنا القومي «أحمد ناجي»، متهمًا حارس المنتخب شريف إكرامى، بالتهرب من مباراة مالي وإدعاء الإصابة، ورد مقابل من شريف إكرامي أخطر، متهمًا «ناجي» بتعمد زيادة الحمل التدريبي وتدريبات القوة التي لا يؤديها الحضري، والتي …
The 48 laws of POWER
Robert Greene is the author of three savvy books covering Seduction, War & Power. One of these books is the 48 LAWS OF POWER which is divided into 48 chapters each represent one LAW OF POWER. When you pass through …
U.S. Using ‘Mystery Shoppers’ to Check on Access to Doctors..!!
According to government documents obtained from Obama administration officials, the mystery shoppers will call medical practices and ask if doctors are accepting new patients and, if so, how long the wait would be. The government is eager to know whether …
Are You Mystery Shopping your Business??
Are You Mystery Shopping your Business??.. A study case over Three Branches of different banks.. With competition so fierce, in order to gain the competitive edge, it is imperative to give customers what they are looking for SERVICE. The …
Customer Care
Service – gives you a high return on the time, effort and money you invest. Customer satisfaction can make or break a business. Every little step you can take to ensure that your customers are satisfied and happy to return …
Service is Not just a word
How many international companies do we have in Egypt? Many of course; each of the companies’ presidents & CEO’s continue to assure the public and the employees of the importance of customer service. However do they truly focus on this …
“A real case with Two Mobile Operators”
The Process can harm your customer satisfaction….. “A real case with Two Mobile Operators” The Process is simply a series of actions between the start and end points of anything, including all the procedures performed by an individual, group of …
Business organizations
“Choose a job that you like and you will never have to work a day in your life” Would you consider El Ahly or El Zamalek sporting club a successful business organization? What about Cairo University and Show Time? Do …